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FAQ

* Is Biomatrik able to drop ship to trader’s customer?

   Yes.


* Is there a minimum order requirement (quantity or dollar)?

   Yes. Different products have diffrent minimum order requirement.


* Can Biomatrik accept payment terms of credit card?

   No. But we have a US office in San Diego which accept credit card. Please see below for the details.

            Melissa Arellano

            Sales Associate

            PurePEG, LLC - Biomatrik US Office

            10459 Roselle St., Ste. H

            San Diego, CA 92121 USA

            P: +1 858 455 9778

            F: +1 858 408 4567

            Email: info@purepeg.com

 

* Will Biomatrik prepay and add the freight to the invoice?

   Yes. Except the shipments by using the customer's FedEx/DHL account.


* Does Biomatrik have a US entity that we can purchase through?

   Yes. We have a US office in San Diego which accept credit card. Please see below for the details.

            Melissa Arellano

            Sales Associate

            PurePEG, LLC - Biomatrik US Office

            10459 Roselle St., Ste. H

            San Diego, CA 92121 USA

            P: +1 858 455 9778

            F: +1 858 408 4567

            Email: info@purepeg.com


* Can Biomatrik invoice in EUR or other currency?

   No, we can only accept USD up to now.


* Can Biomatrik accept custom synthesis?

   Yes. Please contact us at info@biomatrik.com and/or sales@biomatrik.com and provide the exact structure you need.


* Can Biomatrik repack the inventory as customer’s request?

   It depends on the appearence of the product. Usually ok for the powder/solid, but viscous liquid. Please contact us for the details.